Today (16 September 2009) President Jacob Zuma called on the public to contact there Local Municipality or provincial government first to resolve any problem that you may before calling the Presidential Hotline. The Presidential Hotline was launched on Monday (14 September 2009). The hotline received 7261 calls between 9:00 and noon that day with about 40 calls per minutes. The average holding time per caller was about 80 minutes. How sufficient will this hotline be? The hotline is already costing R4m and will have about 21 full-time employees working at the Union Buildings. President Jacob Zuma's hotline will initially cost R1.5m a year.
Contact the Presidential Hotline on 17737 toll-free .
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